About Us
Company Proflie
Represents innovation, knowledgeable and quality, DC Truck Tools is one of the main suppliers to industry of high-quality heavy duty truck tooling. Our customers are logistics firms and automotive makers include Scania,Man,Fuso, Hino,Mitsubishi, Isuzu, Volvo and etc. We constantly aims to developing a first-class venture, nurturing first-class expertise and making contribution to human existence. To achieve outstanding performance, we strive to:
Adhere to Transformation
Focus on the DC’s key development directions and company structure to secure its core businesses. In parallel to this, we continually broaden the domain we innovate and develop new products and services. In recent years, we have put a concerted effort in becoming one of the industry’s leaders by sourcing the latest parts and products to meet the highest demands of our clients in the industry.
Enhance Competitiveness
By emphasizing on employee training and continually upgrade and inculcate skilled teams. DC believes that an effective team consists of people who not only share our enthusiasm but also masters the ability to think critically and delve deeper into company’s business strategies.
Become Customer-Centric
By laying significance on the perspective that “we learn from our customers”. It is our objective to gain and react to customer requirements with flexibility and attention to the long term prospect. Additionally, to become more customer centric, DC extended its warehouse and constructed a fully equipped factory workshop to shorten delivery times.
HISTORY
We are a privately owned maker, trading, wholesaler and distributor for heavy duty truck repair tools including air pneumatic impact wrench, air pneumatic hydraulic jack, air pneumatic wrench crane, . The business started out as a one-person business whilst DC managed the whole operation by himself, from products sourcing, merchandising, selling to servicing, before it was transformed into a trading company.
The breadth of change is unprecedented.Over years, DC has seen many changes in its business and products caused by the shifting landscape. External market shifts and technological changes have caused many trading companies in the country to face the challenge of sustaining their position in the market.These factors have led to a fundamental shift in the way DC doing business. To maintain competitive advantage in the market, DC transformed and restructured its business model to be more focused on product development process by providing customization services to meet client’s requirements in a short lead time. In 2005, DC established its factory workshop to operate all the processes in-house for better quality products and shorten order-to-shipment response time. The company has grown rapidly since then and in 2015, we extended our warehouse and increased our manpower to create flexible inventory and provide customer the ability to customize their orders.
Vision
Excellence Products:
Develop products with highest standard, comfort and safety.
Strong Business:
Continuously provide customer profits and cope with external threats through DC’s business model
Better World and Future :
accomplished through our continuous innovations in each part of our business
Strategy
-Explore niche market, introduce new derivatives, focus on product differentiation and create high barriers to entry.
-Leverage leading technologies, operational supply chain and customer service superiority to create aftermarket value and steer organization and its customers to a profitable future.
Our Core Values
Integrity
– It is DC principle to be trustworthy and deliver what we have promised.
Safety
-Safety is our main priority,DC recognizes its responsibilities towards all personal, workplace and environment.
Customer Satisfaction
– DC committed to operate in a customer-oriented manner. We believe in the slogan “Customer Trumps Everything”.
WHY US
Responsive Sales Team
DC’s sales teaam is armed with tool and data that accelerate the process of responding to our customer inquiries such as product specification modification, label design, packaging design and etc.We take prides in providing responsive solution to help our customer drive sales growth.
Exclusive Customer/Technical Support
DC’s customer support team is comprised of highly trained and experienced expertise. We are ready 24/7 online and offline and dedicated to supporting once you get started using our products and services
After sales service
DC regards each customer as its asset of the business. We always seek to strengthening the bond between the firm and both clients. DC guarantee its machines’ performance by allocating each customers after the deal to give necessary support
Aftermarket Service
DC creates highest customer satisfaction by providing the ideal solution for each application in individual customer settings. At DC, our experienced technical experts provide customer a hassle-free experience via dedicated technical resource and advanced tools with a competitive cost.